Canada Post is experiencing delayed shipping times due to COVID19. All shipping guarantees have been waived. For shipping inquiries pertaining to your order, please contact Canada Post directly.
Wolfe Co. is operating its online fulfilment as usual and aims to have all orders dispatched within 24 hours. If you do not receive a shipping confirmation or tracking number, please contact firstname.lastname@example.org. Thank you for your patience.
Orders over $150 are eligible for Free Shipping within Canada.
Should you wish to receive your order within a guaranteed 1 to 3 business days, Priority Shipping at is available at checkout. Rates are calculated by Canada Post and vary by location.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
It depends on where you are. Our packages ship from our warehouse here in Ontario. Orders placed within Ontario will take 1-3 business days to arrive. Orders outside of Ontario typically takes 3-7 business days. Overseas deliveries can take anywhere from 7-16 days. Faster shipping methods are also provided at checkout. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Unfortunately we do not currently offer pickup in person for online orders. Pickup will be an option at the Flagship Store when it opens.
All of our fabrics are pre-shrunk. That being said, we recommend that you wash in cold water and hang to dry.
To be eligible for a return or exchange, your item must meet the following criteria:
Item must be unused and in the same condition that you received it.
It must be accompanied by the original packaging. Include a print out of your order confirmation or hard copy receipt.
Must complete a request through the Return Portal within 30 days.
Our policy lasts 30 days. If 30 days have gone by since you received your purchase, and you have yet to notify us about a possible return or exchange, unfortunately we can’t accept your return or exchange.
Gift cards, decals/stickers, sale items, and limited edition or custom items are not returnable.
To complete your return, we require a receipt or proof of purchase.
Wolfe Co. reserves the right to refuse any return request through the Return Portal or at the Warehouse if the items returned do not meet the above criteria or are not in resalable condition.
Only regular priced items qualify for refunds or store credit. Unfortunately sale items cannot be returned. You may still use the Return Portal to process an exchange.
Please visit the Return Portal and have your order number ready to process an exchange.
We only replace items if they are defective or damaged. If you need to exchange an item for the a different size or colour, send us an email at email@example.com and send your item to: 2 Bickley Country Drive, Unit 4, Huntsville, Ontario, Canada P1H 1Y4
To return your product, you should mail your product to:
Wolfe Co. 4-2 Bickley Country Drive Huntsville, Ontario P1H 1Y4
Once your return request has been approved through our Return Portal, a shipping label will be provided for you to print and attach to your return package.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Any items bought after November 15th have any extended return/exchange policy until January 8th (while quantities last). Sale items may not be returned, only exchanged.
Currently, we do not have a brick and mortar. We are planning to open our Flagship Store in Ontario in the Summer of 2020.
In the meantime, please feel free to visit our Mobile Airstream Store. We are currently touring Ontario. You can find our schedule with dates here.
We are currently touring Ontario. Our Airstream Store operates from March until December. Please view our schedule here. We are constantly adding new events and dates throughout the year so be sure to check back periodically.
We get asked this a lot. The answer is, soon. Believe it or not, we are two very young entrepreneurs who are overseeing all operations. We are constantly working and are crossing our fingers for a cross-country tour in 2021. We are excited to travel across the country to meet you.
After touring Ontario with our Mobile Airstream Store for the past three years, we have decided to make Huntsville, Ontario our new home. Stay tuned for details on the Our Stores page.
You can contact us through our contact page or email firstname.lastname@example.org! We will be happy to assist you.